Terms and Conditions for the Romanian-American University Video Course Platform
Welcome to the Romanian-American University (RAU) video course platform. By accessing and using this platform and purchasing the products or services made available to you, you confirm that you agree to the following terms and conditions. Please read them carefully before using our services.
1. Acceptance of Terms
By using the platform, you agree to comply with these Terms and Conditions, as well as all applicable policies and regulations. If you do not agree to these terms, please do not use our platform. Before purchasing any products or services available through this platform, you will be required to confirm your acceptance of these terms and conditions.
2. Description of Services
The platform provides access to recorded video courses created by the professors of the Romanian-American University. These courses are intended for current and former students, as well as companies and other individuals interested in improving their professional skills.
3. Access to Courses
Access to courses is available only online, via an Internet connection. Downloading courses for offline viewing is not possible. A stable Internet connection is required to access and watch the video courses via streaming.
4. Registration and Accounts
To access the courses, users must register and create an account on the platform. Users are responsible for maintaining the confidentiality of their login information and for all activities conducted through their account. If you suspect unauthorized use of your account, please contact us immediately.
5. Payments and Billing
Access to courses is based on payment via bank card. All payments are processed through secure payment service providers. Course prices are displayed on the platform and may change without prior notice. The displayed prices include VAT, which will be itemized on the payment document (invoice) that will be issued and sent in accordance with legal provisions.
6. Product and Service Details Available on the Platform
Each course contains a brief description (syllabus) of the content, the skills you will acquire, and details about the course creator, allowing you to make informed purchases.
7. Refund Policy (Right of Withdrawal)
Once access to a course has been purchased and activated, we do not offer refunds. Exceptions may be considered in special cases, at our discretion, and must be requested within 14 days of purchase. For requests regarding exceptions to the refund policy, please email us at support [at] rau [dot] ro, providing as much detail as possible about the reasons for requesting the cancellation of access to a purchased course and the corresponding refund.
8. Delivery Details for Purchased Products
Courses will be delivered to the user account used for their purchase. The user will be able to access the courses exclusively through the platform, and downloading them is not possible. Purchased courses will be available indefinitely, as long as the user maintains an active account on the platform. Deleting the account will permanently block the user’s access to the purchased courses, and access cannot be restored even if the user recreates an identical account to the one previously deleted. To access the courses, the user will need a computing device (smartphone, tablet, laptop, or desktop PC) connected to the internet with a speed of at least 10Mbps, which can be provided, for example (but not limited to), by any 4G mobile phone connection with at least a medium signal level, 5G connection, or a wired or WiFi router connection to cable Internet services.
9. Copyright and Intellectual Property Rights
All materials, including but not limited to video courses, texts, graphics, logos, images, and software, are the property of the Romanian-American University and are protected by copyright laws. Users are not permitted to copy, distribute, transmit, display, sell, license, or otherwise exploit the platform materials without the written consent of the University. Violation of copyright or intellectual property rights entails civil, administrative, or criminal liability, as provided by Articles 187-200 of Law 8/1994 (updated) on Copyright and Related Rights. The legal sanctions for violations range from fines of 3,000 to 50,000 lei, and for offenses such as unauthorized copying and redistribution of courses, the applicable penalties range from 6 months to 3 years in prison or criminal fines, depending on the severity of the offense and the consequences and damages caused to the copyright holder. Additionally, the aforementioned penalties will be supplemented by damages requested by the copyright holder for losses caused by the infringement of copyright and intellectual property rights under these terms and conditions.
10. Acceptable Use
Users agree to use the platform in a manner that does not violate applicable laws and the rights of other users. It is prohibited to use the platform to distribute illegal, offensive, or infringing content.
11. Limitation of Liability
The Romanian-American University is not responsible for any errors, interruptions, or other technical issues that may arise in the use of the platform. Users agree to use the platform at their own risk.
12. Modification of Terms and Conditions
We reserve the right to modify these Terms and Conditions at any time. Any changes will be posted on this page, and continued use of the platform constitutes acceptance of the changes.
13. Contact
For any questions or clarifications regarding these Terms and Conditions, please contact us at the email address: support [at] rau [dot] ro.